Privacy Policy
AKSHAYA BUNGALOW – PRIVACY POLICY
At Akshaya Bungalow, we value your trust and are committed to protecting your personal information in accordance with applicable Indian laws and internationally accepted data protection practices.
1. Information We Collect
We may collect personal information when you:
- Make a reservation or enquiry
- Subscribe to communications
- Contact us via phone, email, or website
Information collected may include:
- Full name
- Contact details (phone number, email address, address)
- Government-issued photo identification (mandatory under Indian law at check-in)
- Payment information (processed securely through authorised payment gateways)
2. Purpose of Collection
Your information is used to:
- Process and confirm reservations and payments
- Communicate booking details and property information
- Provide guest support and personalised services
- Improve service quality and guest experience
- Comply with legal, regulatory, and security obligations
We do not sell or trade personal data to third parties.
3. Payment Security
- All online payments are processed via secure, authorised gateways compliant with industry security standards.
- Akshaya Bungalow does not store complete card or banking details.
4. Data Protection & Retention
- We adopt reasonable administrative, technical, and physical safeguards to protect personal information.
- Personal data is retained only for as long as necessary for operational, legal, or regulatory purposes.
5. Sharing of Information
Information may be shared strictly on a need-to-know basis with:
- Payment processors and banking partners
- Government authorities when required by law
- Trusted service providers supporting property operations
6. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Enhance browsing experience
- Analyse website traffic and performance